Условия за ползване

I. GENERAL
1. This document contains the General Terms and Conditions under which the MERCHANT provides services to its users/customers through the moоnfull.bg online store. These terms and conditions are binding on all users. By clicking the "order" button, the user/customer agrees, fully accepts and undertakes to comply with these General Terms and Conditions.
2. Identification of the user/customer for the purpose of reproducing his statement of acceptance of the General Terms and Conditions, as well as the order placed, is carried out through the log-files stored on the server of moоnfull.bg , storage of the IP address of the user/customer, as well as any other information.
3. After clicking the "order" button, users agree to purchase the goods contained in the order. This action is legally binding. The customer receives a confirmation of the order and upon receipt of this confirmation, the contract is deemed to be concluded.
4. The MERCHANT reserves the right to refuse delivery of a confirmed order in the event that the goods are not available. In the event that the ordered goods are out of stock, the MERCHANT shall notify the user/customer within the working week of the out of stock by sending a message to the e-mail address or telephone number indicated by the Customer. In the event that a transfer is made to the Merchant's account, the Customer will have the choice of a refund, cancellation or a replacement order.
II. DELIVERY
7. The user/customer bears the full risk of damage/loss of the goods on delivery. As soon as the goods have been handed over to the courier, the MERCHANT shall be relieved of the risk, which shall be transferred to the consumer/customer. The MERCHANT shall not be liable for any delay in the event that the delay is due to the courier or other supplier. Deliveries of goods by courier: EKONT, SPIDY.
8. Immediately after delivery, the goods should be carefully inspected by the user/customer or his/her authorized person. Any damage, knocks or other damage should be reported immediately to the MERCHANT. In the event that any damage is found to have occurred during the transportation of the goods, the MERCHANT shall not be responsible for the warranty service of such goods. Where the MERCHANT has specified in writing a specific date and time for delivery, the statement shall be binding. In the event of an incorrect or erroneous address, contact person and/or telephone number being given when placing the order, the MERCHANT shall not be bound by any obligation to perform the order.
8а. Upon delivery of the goods, the user/customer or a third party shall sign the accompanying documents. A third party is anyone who is not the holder of the application but accepts delivery of the goods and is at the address given by the customer.
In the event of refusal to receive the goods, except as described below, the refusal shall be deemed to be unreasonable and the Customer shall be liable for the cost of delivery and return of the goods. In the event that the Customer is not found within the delivery period at the address indicated or access and conditions for delivery of the goods are not provided within that period, the MERCHANT shall be released from its obligation to deliver the goods requested for purchase.
8б. Where the goods delivered are clearly not in conformity with the goods ordered for purchase by the Customer and this can be ascertained by simple inspection,
The Customer may request that the goods delivered to him be replaced with goods corresponding to his purchase request within 24 hours of receipt.
III. WARRANTY PERIODS
The MERCHANT offers a warranty document to its customers for a purchased good if such document is provided by the manufacturer of the good. The document shall describe: the address and telephone number of the authorised repairers of the purchased goods the warranty conditions of the respective service centres or manufacturers the warranty period of the goods purchased by the user/customer.

IV. PRICES
9. The prices shown on the website do not include transportation to the customer. In the event that the goods are shipped outside the territory of the Republic of Bulgaria, the user/customer must pay all customs and other fees associated with the export.
V. RIGHTS AND OBLIGATIONS OF THE USER/CUSTOMER
10. The user/customer has the opportunity to browse and order the goods advertised on the moоnfull.bg online store.
11. The user/customer has the right to be informed about the status of his/her order.
12. The user/customer is fully responsible for the protection of his/her username and password, as well as for all actions that are performed by him/her or by a third party through the use of the username and password. The User shall immediately notify the MERCHANT of any unauthorised access through the use of his/her username and password and whenever there is a risk of such use.
13. The user is obliged to pay the price of his order according to the way announced on the moоnfull.bg page.
14. The MERCHANT is not responsible for possible differences in the colors of the purchased products due to specifics in the computer screens. The order for the purchase of specific products shall be deemed to be an expressed consent by the user regarding their type and quality.
15. Each user, whether or not a customer of the MERCHANT, undertakes when using the services:
- not violate and respect the fundamental rights and freedoms of citizens and human rights, in accordance with the Constitution and laws of the Republic of Bulgaria and recognized international instruments;
- not to harm the reputation of another and not to call for a violent change of the constitutionally established order, for the commission of a crime, for violence against the person or for the incitement of racial, national, ethnic or religious hatred;
- not violate others' property or non-property, absolute or relative rights and interests, such as property rights, intellectual property rights, etc.;
- comply with Bulgarian legislation, applicable foreign laws, rules of morality and good manners and Internet ethics when using the services provided by moоnfull.bg;
- immediately notify the MERCHANT of any violation committed or detected when using the services provided;
- not to load, send, transmit, distribute or use in any way and not to make available to third parties any software, computer programs, files, applications or other materials containing computer viruses, systems for unauthorized remote control ("Trojan horses"), computer codes, or materials intended to interrupt, impede, disrupt or restrict the normal functioning of computer hardware or software or telecommunications facilities or intended for unauthorized intrusion into or access to foreign res
- not commit malicious acts;
- indemnify the MERCHANT and any third parties for all damages and lost profits, including any costs and attorneys' fees incurred as a result of claims brought by and/or damages paid to third parties in connection with web pages, hyperlinks, materials or information that the USER has used, hosted, sent, distributed, made available to third parties or made available through moоnfull.bg in violation of the law, these Terms and Conditions, good manners or Internet ethics;
15а. The Customer undertakes to provide an accurate and valid telephone number, delivery address and e-mail address, to pay the price of the goods, to pay the delivery costs when the same is not free of charge and to provide access and the possibility of receiving the goods. In the event that it is not expressly stated that the delivery is free of charge , the same shall be deemed to be consideration.

VI. RIGHTS AND OBLIGATIONS OF THE TRADER
15. The MERCHANT shall not have the obligation and the objective possibility to control the way in which the users use the services provided.
16. The MERCHANT has the right, but not the obligation, to save materials and information located on the server of moоnfull.bg.
17. The MERCHANT shall have the right at any time, without notice to the User/Customer, when the latter uses the services in violation of these Terms and Conditions, as well as at the discretion of the MERCHANT to terminate, suspend or modify the services provided in connection with the use of the site. The MERCHANT shall not be liable to users or third parties for damages or loss of profits resulting from the termination, suspension, modification or restriction of services, deletion, modification, loss, unreliability, inaccuracy, or incompleteness of any messages, materials or information transmitted, used, recorded or made available through moоnfull.bg.
17а. The MERCHANT shall, upon receipt of payment, transfer to the user/customer the ownership of the goods requested for purchase by him/her, deliver the goods requested for purchase in a timely manner, check for technical correctness each item before it is shipped (in case this is possible without compromising the integrity of the packaging).
18. The MERCHANT shall not be liable for any damage caused to software, hardware or telecommunications equipment or for any loss of data arising from materials or resources searched, loaded or used in any way through the services provided. The advice, consultation or assistance provided by the MERCHANT's professionals and employees in connection with the use of the services by users shall not give rise to any liability or obligation on the part of the MERCHANT . The COMPANY shall not be held liable in case of incorrectness of the information provided by the manufacturer about the goods.
19 The MERCHANT shall be entitled to collect and use information relating to its Users/customers whether or not registered.
20. The information referred to in the preceding Article may be used by the MERCHANT, except in the case of express disagreement of the User sent to the following e-mail address moonfull.bg@gmail.com The MERCHANT collects and uses the information to improve the services offered. All purposes for which the MERCHANT will use the information will comply with Bulgarian legislation, applicable international acts and good morals.
21. The MERCHANT shall not be liable for any failure to perform its obligations under this contract in the event of circumstances which the MERCHANT did not foresee and was not obliged to foresee - including in the event of fortuitous events, problems in the global network of the Internet and in the provision of services beyond the control of the MERCHANT.
22. The MERCHANT has the right to install cookies on users' computers. Cookies are text files that are saved by the Website on the User's hard drive and allow the retrieval of information about the User, identifying the User and allowing the tracking of his actions, the websites he visits, the hyperlinks he uses, the information he uses and saves, among others.
VII. REFUNDS
Refunds of amounts paid by the CLIENT shall be made in any of the following ways:
- when the payment has been made by bank card - by reversing the card with which the payment was made;
- when the payment was made by bank transfer or cash on delivery - to a bank account in BGN, serviced by a Bulgarian bank, specified by the CLIENT when completing the Return Protocol.
VIII. PERSONAL DATA
23 The MERCHANT guarantees its Users/Customers the confidentiality of the information and personal data provided. The latter will not be used, provided or brought to the knowledge of third parties outside the cases and under the conditions set out in these General Terms and Conditions. The MERCHANT protects the personal data of the user/customer made known to him/her when completing the electronic form to make a purchase application, this obligation being waived in the event that the Customer has provided false data. Subject to applicable law and the provisions of these Terms and Conditions, the MERCHANT may use the Customer's personal data solely for the purposes set out in the contract. Any other purposes for which the data is used will be in accordance with Bulgarian legislation, applicable international acts, Internet ethics, rules of morality and good morals.
23a The MERCHANT undertakes not to disclose any personal data about the Customer to third parties - government authorities, commercial companies, individuals and others, except in cases where it has obtained the Customer's express written consent, the information has been requested by government authorities or officials who, according to the legislation in force, are authorized to request and collect such information. The MERCHANT is obliged to provide the information by law.

IX. AMENDMENTS
24 The General Terms and Conditions may be amended at any time by the MERCHANT , which shall also have the right to change the characteristics of the services provided and these General Terms and Conditions and on the basis of changes in legislation. The MERCHANT undertakes to notify the USER of the changes to the General Terms and Conditions by publishing a notice of the amendments in a prominent place on its website and allowing sufficient time to become familiar with them. Within the given period, if the User does not state that he rejects the changes, he shall be deemed bound by them. In the event that the User declares within the given period that he does not agree with the changes, the MERCHANT shall have the right to immediately suspend or terminate the provision of services to the User.
X. TERMINOLOGY
25. The term "User/Customer" means anyone who has loaded the moоnfull.bg  website on their computer.
26. "Order" means the selected goods and all other attributes related to the method of delivery and payment of the goods by the customer/user.
27. moоnfull.bg is owned by the following MERCHANT. Sofia, Sofia, BG. Malinova dolina 23 and address for correspondence gr. +359 882332780 , e-mail: moonfull.bg@gmail.com For contact with the trader you can use the specified address for correspondence and e-mail address, as well as the specified telephone number.
28. All disputes between the parties shall be resolved in a spirit of understanding and good will. In the event that no agreement is reached, all unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes concerning the filling of gaps in the contract or its adaptation to newly arising circumstances, shall be resolved by the competent court of registration of the MERCHANT, in accordance with Bulgarian law.